Important: Your privacy is our top priority. Berfred Never sells or shares your personal information with third parties without your permission.

1. Introduction

This Privacy Policy Berfred Explains how your personal information is collected, used, stored, and protected through the platform. BerfredBy registering or using the services on , you agree to this Privacy Policy.

We comply with Bangladeshi and international data protection laws, including GDPR standards. We obtain your consent before collecting your data, and you may request access, correction, or deletion of your information at any time.

Berfred Any changes to the Privacy Policy will be published on the website and you will be notified by email. Please check this page regularly.

2. Information We Collect

Berfred Collects the following information to manage your account, deliver our services, and ensure your security:

Personal Information

  • Name: Your full name (as provided during registration).
  • Date of Birth: To verify age and ensure legal compliance.
  • Email Address: For account verification, communication, and sending promotional information.
  • Phone Number: For account security and withdrawal verification.
  • Address: For KYC (Know Your Customer) verification and legal compliance purposes.

Financial Information

  • Payment Method: Mobile banking number, bank account details, or e-wallet information.
  • Transaction History: Deposit, withdrawal, and betting activity.
  • We do not store credit card numbers directly — payments are processed by the payment gateway using their own encryption.

Technical Information

  • IP Address: To prevent fraud and verify location.
  • Device Information: Browser, operating system, and device type.
  • Cookies & Tracking: To save your preferences and improve your user experience.

Verification Documents

  • ID Document: National ID card, passport, or driving licence.
  • Proof of Address: Utility bills, bank statements (within the last three months).
  • These documents are required for KYC verification and regulatory compliance. They are fully encrypted and stored securely.
Data Type Purpose of Collection Retention Period
Name, email, phone Account Management & Communication While your account remains active
Date of Birth Age Verification (18+) Permanent (as required by law)
Payment Information Deposit & Withdrawal Processing 5 Years (legal obligation)
IP & Device Data Fraud Prevention & Security 2 Years
KYC Documents Identity Verification 5 Years or as required by law

3. How We Use Your Information

Berfred Uses your information only for legitimate and necessary purposes:

  • Account Management: Registration, login, and password reset.
  • Transaction Processing: Deposits, withdrawals, and bonus credits.
  • Verification: KYC, age verification, fraud prevention.
  • Customer Support: Resolving your questions and issues.
  • Legal Compliance: Anti-Money Laundering (AML), age restrictions, regulatory requirements.
  • Marketing: Promotional offers, bonuses, and newsletters (you can unsubscribe at any time).
  • Improvements: Service improvements, bug fixes, and new feature additions.
Note: We never sell or rent your data without your explicit consent. Only the minimum information necessary to deliver our services is shared with third parties.

4. Data Storage & Security

Berfred Uses industry-standard security measures to keep your information safe:

Technical Security

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Database Encryption: Sensitive data is stored in encrypted form.
  • Firewall: Our servers are protected by advanced firewalls.
  • DDoS Protection: Protection against cyber attacks.

Organizational Security

  • Only authorized personnel can access your data, and they are bound by confidentiality agreements.
  • Regular security audits and penetration testing are conducted.
  • Data is retained only for as long as necessary, then securely deleted.

Data Storage Location

Berfred's data servers are hosted in secure, certified data centers. We ensure that our third-party server providers comply with GDPR and ISO 27001 standards.

5. Sharing Information with Third Parties

Berfred Information is shared with third parties only in the following circumstances:

Payment Providers

We share necessary information with mobile banking services, banks, and payment gateways to process deposits and withdrawals. These providers operate under their own privacy policies.

Game Providers

To deliver your gaming experience, we share limited data (such as username and betting history) with third-party game providers.

Legal Obligations

We may disclose information if required by law, court order, or a request from a government authority.

Anti-Fraud Partners

We share necessary information with security service providers to prevent fraud and ensure platform safety.

We will never: We do not sell your data, rent it to advertisers, or share it with third parties without your permission.

Berfred Uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Type

  • Essential Cookies: Required for the website to function (login sessions, security).
  • Functional Cookies: Saves your preferences (language, currency).
  • Analytical Cookies: Analyzes how the site is used (Google Analytics).
  • Advertising Cookies: To show you relevant promotions.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

7. Your Rights

Berfred Gives you full control over your personal data. You have the following rights:

Data Access

You may request a copy of the information we hold about you.

Data Correction

Request a correction to any inaccurate or outdated information.

Data Deletion

Close your account and request deletion of your data.

Data Portability

Download your data in a machine-readable format.

Objection to Processing

Object to the use of your data for specific purposes.

Marketing Opt-Out

Opt out of promotional emails or SMS.

To exercise these rights Berfred Contact our support team. We will process your request within 15 business days.

8. Protection of Minors

Berfred Strictly prohibits registration by anyone under the age of 18. We do not knowingly collect information from minors.

If we discover that a minor has registered, the account will be closed immediately and all data will be deleted. All deposits will be forfeited and no winnings will be paid out.

If parents suspect that their child Berfredhas opened an account, please notify the support team immediately.

9. Changes to the Privacy Policy

Berfred reserves the right to update this Privacy Policy at any time. If significant changes are made, we will:

  • We will publish the updated policy on the website and update the "Last Updated" date.
  • We will send a notification to your registered email address.
  • We will seek your consent for any significant changes.

Continued use of the site after any changes means you have accepted the updated policy. We recommend checking this page regularly.

10. Contact & Complaints

For any privacy-related questions, concerns, or complaints Berfred Contact our support team:

We take all complaints seriously and aim to respond within 7 business days. If you are not satisfied with our resolution, you may file a complaint with your local data protection authority.

Final Note: This Privacy Policy was last updated in January 2026. Berfred Values your trust and privacy, and is committed to ensuring the highest standard of data protection.