Berfred's Commitment: We believe responsible gaming is part of a healthy lifestyle. Your wellbeing always matters more than winning.

1. What is responsible gaming and why is it important

Responsible Gaming It means viewing gaming as a form of entertainment — not as a source of income or a way to solve problems. BerfredAt Berfred, we want every player to enjoy gaming, but always within their means.

Online gaming is becoming increasingly popular in Bangladesh. But often, people spend more time or money than necessary without realizing it. BerfredBerfred's responsible gaming policy exists for this reason — to ensure you always stay in control.

Gaming becomes a problem when it negatively affects your family, work, health, or finances. Berfred We're ready to help you avoid that situation. Our platform has multiple safety tools that you can use to control your gaming habits yourself.

Remember — gambling is entertainment, not a guaranteed source of income. Every game has both a chance to win and a chance to lose. So only bet what you can afford to lose without suffering.

Principles: Play only for entertainment. Don't bet again to recover lost money — this can lead to even greater losses.

2. Berfred's Security Tools

Berfred Berfred provides several powerful tools for your protection. They're completely free and accessible anytime from Account Settings.

1
Deposit Limit

Set maximum daily, weekly, or monthly deposit limits. Once set, reducing the limit takes effect immediately, but increasing requires 24 hours.

2
Loss Limit

Decide in advance how much you're willing to lose. When you reach the limit, Berfred will automatically close your session.

3
Session Time Limit

Set how long you'll play each session. When time is up, the system will encourage you to take a break.

4
Reality Check

Pop-up notifications will appear at regular intervals — showing you how long you've been playing and how much you've won or lost.

5
Cooling-Off Period

Take a temporary break from 1 day to 6 weeks. During this time, you cannot log in or make deposits.

3. How to Set Limits

BerfredSetting limits at Berfred is simple. Go to Account Settings, click on the "Responsible Gaming" option, and set your preferred limits using the table below:

Types of limits Time limits Effective from Status
Deposit Limit Daily / Weekly / Monthly Immediate (when reducing) Available
Loss Limit Daily / Weekly / Monthly Immediate (when reducing) Available
Session time Per session Immediate Available
Cooling-Off 1 day – 6 weeks Immediate Available
Self-Exclusion 6 Months – 5 Years Immediate Through support
Recommendations: Create a budget at the start of each month and set your deposit limit accordingly. This is the most effective way to maintain financial control.

4. Warning Signs of Problem Gaming

Certain signs indicate your gaming habits are getting out of control. Pay attention to this list:

Signs of healthy gaming
  • Play within your budget
  • Accepting losses easily
  • Spend time with family and friends
  • Balancing work and gaming
  • Viewing gaming only as entertainment
Warning signs
  • Playing again to recover losses
  • Borrowing or taking loans to play
  • Hiding gaming from family
  • Neglecting work or studies for gaming
  • Feeling restless without gaming
Warning: If you notice any of these warning signs, take an immediate break and contact Berfred Support.

5. Practical Tips for Healthy Gaming

Stay healthy long-term Responsible Gaming Follow these tips to enjoy responsibly:

  • Set your budget in advance: Decide in advance how much you'll spend daily or weekly. Don't go beyond this budget.
  • Set a time limit: Take regular breaks — don't play for long stretches. After 30-45 minutes of play, take a 10-minute break.
  • Losing is normal: Gaming doesn't always guarantee winning. If you lose, don't feel bad — treat it as entertainment cost.
  • Don't play while drinking or under mental stress: Play with a clear head. Making decisions based on emotion can cause serious harm.
  • Maintain other hobbies: Spend time on family, friends, sports, or other hobbies besides gaming.
  • Keep track of your account regularly: Keep track of how much you've deposited and withdrawn. This shows you the real picture.
  • Stop after winning: Chasing bigger wins after a large win is a common mistake. When you win, withdraw and be satisfied.
Remember: Gaming is for enjoyment. The moment you feel it's causing stress or worry instead of fun, take a break.

6. Self-Exclusion — Long-Term Protection

Self-Exclusion is a powerful safety measure where you can exclude yourself for a specific period Berfred You can self-exclude from Berfred. During this period, you cannot log in, deposit, or play games.

How to apply

To request Self-Exclusion, email our Support Team directly or contact us via Live Chat. Your account will be deactivated within 24 hours of receiving your request.

Self-Exclusion period

  • 6 Months (Minimum)
  • 1 year
  • 2 Years
  • 5 Years
  • Permanent (upon request)
Important: You cannot reactivate your account before Self-Exclusion expires. Think carefully before making this decision.

7. Protecting Minors

Berfred Berfred strictly prohibits registration for anyone under 18. Age is verified during registration and checked further during KYC.

Parents can take the following steps to keep their children away from online gaming:

  • Use parental control software on your computer or mobile.
  • Keep your account login details hidden from children.
  • Never give children access to online payment cards or mobile banking.
  • If you suspect your child has opened an account, inform our Support Team immediately.

8. Where to Find Professional Help

Gaming addiction is a mental health issue, and seeking professional help is completely normal and honorable. Berfred Always by your side:

  • Berfred Support: [email protected] — available 24/7.
  • Live Chat: Click the chat icon in the bottom right corner of the website.
  • Mental health specialist: Contact your nearest government or private mental health center.
  • Family & friends: Talk to someone you trust — you don't have to face this problem alone.
Remember: Seeking help is not weakness, but a sign of courage. BerfredBerfred's support team will assist you with complete confidentiality.

9. Frequently Asked Questions (FAQ)

Answers to frequently asked questions about responsible gaming:

Yes, reducing your deposit limit takes effect immediately. However, if you want to increase it, a 24-hour cooling-off period applies. This is intentionally designed so you can't increase your limit on impulse.

Yes, your account balance will be completely safe during a cooling-off or Self-Exclusion period. Once the break ends, you can withdraw normally. However, you won't be able to play any games or make deposits during this time.

You cannot reactivate your account before the set period expires. Once the time is up, you'll need to contact our Support Team and complete an additional cooling-off period. This ensures your decision is well-considered.

Yes, if you're concerned about a friend's or family member's gaming, let our Support Team know. We'll provide confidential advice and investigate that account if necessary.

Reality Check can be adjusted from your account settings. However, we strongly recommend keeping it active — as it helps you stay aware and take breaks on time.

If a minor is found to have registered, the account will be immediately and permanently closed. All deposits will be forfeited and no winnings will be paid. Berfred makes no exceptions on this.